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Blended Banking – Customer Support

Noida | Voice & Chat Banking Support

📍 Location

Noida

💼 Role

Customer Support Associate – Voice & Chat

🎧 Work Mix

90% Voice + 10% Chat

💰 Salary

₹51,350 CTC | ₹40,800 In-Hand

🕐 Shift

24×7 Rotational

📅 DOJ

16 September 2026

Job Overview

We are hiring Customer Support Associates for a blended banking process involving both voice and chat support. Associates will handle customer queries and banking-related issues while maintaining professional communication and service quality.

Responsibilities

  • Handle customer queries through voice and chat
  • Resolve banking and customer-related issues
  • Follow process and quality guidelines
  • Maintain professional communication
  • Provide appropriate customer support and resolutions

Requirements

  • Good English communication skills
  • Customer service skills
  • Comfortable working in rotational shifts
  • Ability to handle both voice and chat interactions

Work Details

  • 90% Voice + 10% Chat
  • 24×7 rotational shifts
  • Joining Date: 16 September 2026
  • Work location: Noida

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