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Technical Support Executive – Jaipur
Jaipur | International BPO Technical Support Process
📍 Location
Jaipur, Rajasthan
💼 Role
Technical Support Executive
🏢 Process
International Process
💰 Salary
Up to ₹27,000 CTC
🎓 Qualification
12th Pass
🧑💻 Experience
Minimum 6 months in International Technical Voice Process
Technical Support Executive Job in Jaipur
We are hiring Technical Support Executives in Jaipur for an international BPO process. The role involves providing technical support to international customers through a voice process, troubleshooting technical issues and maintaining customer service and quality standards.
Responsibilities
- Provide technical support to international customers through voice process
- Diagnose and resolve technical issues
- Document customer issues and resolutions accurately
- Maintain quality, productivity and customer satisfaction standards
- Escalate unresolved technical issues to higher-level support teams
Requirements
- Minimum 12th pass
- 6+ months of international technical voice experience
- Good spoken English communication
- Basic technical troubleshooting skills
- Comfortable working in rotational shifts
Work Details
- International BPO process
- Rotational shifts
- 5.5 working days per week
- Rotational week off
- Virtual interview and working mode
- Work location: Jaipur, Rajasthan